How it Works

1. Search

Please indicate the duration of your stay on our website and check the availability of our parking spaces.

You will be shown in real time all available parking lots and their prices.

2. Book

Choose the desired parking space and pay the parking space easily by credit card, Paypal or Sofort.

We will send you a confirmation email including the invoice after the booking is completed.

Learn more about this in the article

Payment, bills and refunds

3. Parking

Park your vehicle on the parking lot. There is no allocated parking space, but be sure to park in the designated bays, so that other customers can still have space.

The parking lot is checked regularly – please make sure to specify the correct license plate when booking – as this is the basis for the identification of the car.

Of course you can also book by mobile phone directly on the parking lot, but please do not leave the vehicle without a valid booking, as we unfortunately have to issue a penalty for false parkers.

4. Way to the trainstation

Both P&R parking lots in Heiligenstadt are only a few meters away from the subway / train station (about 4-5 minutes walking time). On both parking lots you will find a banner with a map so you can find the shortest way to the station.

Walk from the upper parking lot:

Just leave the parking lot at the main entrance and follow the street straight for about 200m until you see a staircase down to the subway on the right side of the street. Go down there and immediately turn left and you will come directly to the platforms.

Walk from the lower parking lot:

Exit the parking lot onto Muthgasse and follow the street north about 200m straight until you see a Billa Supermarket on the left. Turn left after Billa and you will already see the subway passage that leads you directly to the platforms.

5. Change your booking

You decide to extend your stay? No problem – book the additional day(s) simply online. We recommend to book the extension as soon as possible, as we are sometimes fully booked and then an online booking will not be possible.

6. Cancel your booking with money back guarantee

You want to cancel your entire booking? No problem! Up to 24 hours before parking you can cancel your booking for free and get your money back!