Tips & Troubleshooting

  • How can I book a parking space and how can I pay?

    On our homepage, click on “BOOK NOW” and enter your details, the exact duration, and your license plate number. When you click “BOOK” you will be forwarded to the payment and checkout page, where you can pay by credit card (VISA, Mastercard, American Express), Sofort or Paypal. By booking you also accept our terms and conditions. After successful payment we will send you a confirmation of the booking and the invoice by e-mail.

  • Can I also book using my mobile phone?

    Yes – our website is optimized for mobile devices. So you can also book directly on site as well. However, we recommend that you book in advance, as we are often fully booked on weekends.

  • What is the minimum rental period?

    The minimum rental is one day (24 hours).

  • What is the maximum rental period?

    The maximum rental period is 6 months. We can offer longer rental periods on request.

  • How long before departure should I arrive at the parking lot?

    We recommend to inform yourself in advance about the transfer options and schedule the time accordingly. If you choose the transfer by commuter train, you should pick a specific train connection and also consider the way from the parking lot to the station (about 5 minutes or 350m). Please also follow the recommendation of your airline.

  • How long is the way to the airport?

    Depending on the selected transfer, the pure driving time is about 6-8 minutes. Please note when choosing the transfer with the commuter train, also the walk to the train station (about 5 minutes or 350m) and the footpath from the airport train station to the terminal (about 10 minutes, depending on the departure terminal) has to be considered.

  • When is a contract concluded?

    A rental contract is concluded by clicking on the button “Book” on the checkout page. At the same time you also accept our terms and conditions.

  • Can I also pay directly at the parking lot?

    Yes – if you have a smartphone with Internet access you can conveniently book online through our website. However, there is no possibility to pay at a vending machine or staff member on site. We recommend to book your parking space in advance, as especially on weekends we are often fully booked.

  • Can I extend or cancel my booking?

    Yes – just send us an email:
    The change or cancellation of the booking is possible until 24 hours before the start of the parking period. In order to extend bookings book the additional day(s) simply via our website or write us an email.

  • Can I book several parking spaces at once?

    Yes – after every booking you have the possibility to book another parking space.

  • What is the rental price for a parking space?

    Our price is unbeatable: € 5,99/day. When transferring to the Airport you can choose between two different variants. You can book our comfortable Parktiger Shuttle directly when making the reservation on our homepage. When taking the commuter train you can buy the ticket in advance online or directly at the vending machine at the train station.

    Learn more about this in the article
    Transfer to the airport

  • When will my credit card, my bank account or similar be charged when I make a booking?

    When a booking is triggered, your account, PayPal account or credit card will be charged shortly after.

  • I still have questions – where can I go?

    Please send us a message: We will take care of your request as soon as possible. Alternatively you can give us a call: +43 123 50557.